Description

System Health Check

A two-day diagnostic assessment of an SAP RE-FX installation. The method, the report format, and the price are set in advance; the focus of the examination is adjusted to the situation at hand.

The assessment answers a specific question: does the system in its current state do what the organisation believes it is doing, and where does reality diverge from that belief. It is not a feature review, not a user training, and not a pre-sales discovery. It is a structured examination of a running installation, conducted from the outside, by someone who has no stake in the findings other than getting them right.

Two situations, one method

The assessment is designed for two situations that occur repeatedly in SAP RE-FX environments.

The first is an organisation that has built and operated its RE-FX system internally over a number of years. The question is usually how much of what works today is documented, how much depends on individual knowledge, and how well the system would withstand the departure of the people who currently maintain it. Customisations accumulate. Workarounds become routine. At some point, no one can say with confidence which parts of the configuration are intentional and which are historical accidents that no one has touched since.

The second is an organisation that has inherited an implementation from a systems integrator. Here the question is whether what was delivered matches what was agreed, and whether the installation has aged in a way that still supports the business. Shortcuts taken under deadline pressure years ago may now be structural constraints. Customisations may have been designed for a business process that no longer exists.

The same instruments are applied in both cases. What differs is the reading of the findings.

What you receive

A written diagnostic report of 10 to 20 pages. For each audit area, the report describes the current state of the configuration, an assessment of its condition (traffic-light rating with narrative), and a recommended action with an indicative time horizon. It concludes with a risk heatmap, an executive summary suitable for a steering committee, and a prioritised list of action items. The report is delivered within three working days after the on-site assessment concludes.

A follow-up discussion of 60 to 90 minutes. The report is sent in advance so the meeting can be used to clarify questions and agree priorities, rather than to present findings for the first time.

Practical details

• Duration: 7 to 10 days from analysis to result. choose a start and an end date.
• Price: € 2,000, fixed, exclusive of VAT where applicable
• Languages: English, German, French, Dutch, Italian, Spanish
• Location: remote via system access, Meetings Online via MS-Teams
• No follow-on obligation