For real estate companies — housing associations, commercial operators, cooperatives
Does any of that sound familiar?
1. Our Settlement Charges closure gets out of line, too often.
“Our service charge settlement run throws errors we can’t explain anymore.“
The settlement fires messages we trace for days. Sometimes it’s the cost collector, sometimes the settlement unit, sometimes the documents are not being delivered by the systems — and the deadline comes closer.
(this section is available for any user)
2. We’re stuck. Now!
“A project, a migration has stopped moving — and every week of waiting makes the next step more expensive.”
The business partner consolidation has stopped moving — and every week of waiting makes the GDPR project that follows more expensive. It’s not that we don’t know what to do. It’s that every path forward requires a call nobody wants to make. Escalations come back with “let’s discuss next quarter.” Meanwhile the settlement runs keep failing on the same records.
(for registered users. If you are not registered yet,
you can register as an operator.)
3. There is a constraint drain of SAP RE-FX know-how in our company. On the other hand we are training external Juniors with it.
“Every month someone new starts. Three months later they’re gone again. And now a RE-FX Developer also leaves…”
Our three strongest key users left within the last year. Twelve people now do the work eight used to do. The ones who stay spend their time onboarding the next batch instead of running the system. The RE-FX consultants we bring in for gaps don’t stay long enough to fill them. Change requests pile up. The system keeps running, but the working memory is thinning out, month by month.
(for registered users. If you are not registered yet,
you can register as an operator.)
