Frequently asked questions (FAQ)

Key Aspects of the Steering Jour Fixe — Key aspects of the Capacity Ticket SAP® RE-FX 5

Key aspects of the Capacity Ticket SAP® RE-FX

Who is this for?

Tender Review is for System Integrators preparing or about to submit a bid in a procurement — typically public sector, regulated industries, or large enterprise — where the bid material warrants an independent review before submission. The format suits SI bid managers and engagement leads who want a structured external review across content, compliance, and evaluation risks, but do not want a bid writer or co-author.

Tender Review does not work when (a) we have previously worked on or assessed the same tender (conflicts disqualification), (b) you want a co-bidder rather than a reviewer (that is a different conversation), or (c) the bid deadline leaves less than the agreed minimum review window before submission.

Key aspects of the Capacity Ticket SAP® RE-FX

How is a Tender Review engagement structured?

A Tender Review engagement is sold by the day. Minimum engagement is three (3) days. The day count corresponds to the depth of review — three days for a standard-scope review, more for larger or more complex bid material. The engagement runs remotely; on-site is possible by arrangement.

The engagement is one-time, scoped to one named tender. It is not an ongoing relationship. After delivery of the Risk Memo, the engagement closes unless the parties separately agree to optional add-ons (see “What is included” below).

Key aspects of the Capacity Ticket SAP® RE-FX

What does it cost and how do I pay?

The price is Tagessatz × days (day rate × number of days). The day rate is fixed and shown in the booking process before contract conclusion; there is no lead-time-pricing uplift. Payment is by credit card upfront at booking. No invoice-on-terms, no deferred payment.

Key aspects of the Capacity Ticket SAP® RE-FX

Do I need to register to buy Tender Review?

Yes. Tender Review is available only after System Integrator track registration on profisaison.com. The registration short-verifies that you operate as a System Integrator in your relevant market. Operator-track customers have a separate product range and cannot book Tender Review.

Key aspects of the Capacity Ticket SAP® RE-FX

What happens during a Tender Review?

Before any work begins, we perform a conflicts-of-interest check: we confirm we have not worked on the tender from any other side (issuing authority, competing bidder, advisory body to the issuer). If a conflict exists, the engagement does not proceed.

During the engagement, we conduct a structured Risk Review of the bid material you provide:

content risks (scope coverage, technical clarity, evaluator-readability),
compliance risks (procurement-process adherence, mandatory inclusions, exclusion criteria),
evaluation risks (how the bid is likely to score against published criteria).

The output is a written Risk Memo as a defined Werk-element. The Memo identifies risks, ranks them, and where appropriate notes recommendations for resolution before submission. We do not redraft bid sections; that is your decision and your bid.

What is included in the standard scope?

Standard scope (three days):

structured Risk Review of bid material supplied by you,
identification of content, compliance, and evaluation risks,
written Risk Memo as the Werk-element output.

Optional add-ons (separate booking, not included in standard scope):

Red-Team review,
evaluation-criteria challenge,
bidder-questions draft,
storyboard and evidence mapping,
presentation rehearsal.

What is not included?

Tender Review is a review and risk-identification service. It is not:

Bid writing or proposal writing. We do not author bid sections.
Delivery or implementation after award. A successful bid is followed by delivery; delivery is yours. We are not a stand-in for the delivery team.
Body-leasing. Our reviewer is not embedded in your bid team.
Sub-contracting. We are not a sub-contractor to you for the underlying tender work.
Legal, tax, or procurement-law advice. We are not licensed to provide legal advice; procurement-law compliance is your responsibility.
A second opinion to override an internal disagreement. The Risk Memo says what we see; how you use it is your call.

Single-Bid Exclusivity — what does it mean for me as a customer?

For any given tender, we review for only one bidder. Once an engagement on a tender starts, we do not accept a review engagement from any competing bidder in the same tender — even if approached at a higher fee. This protects the integrity of your review and the confidentiality of your bid.

The flip side: if we have already been engaged on a tender by another bidder before you approach, the conflicts check will surface this and we will decline the engagement without disclosing which competitor is the client.

Conflicts of Interest — how does the check work?

Before the engagement is contractually concluded, we perform an internal conflicts check against:

the issuing authority (no advisory mandate to the issuer on the same tender),
competing bidders (no parallel engagement under Single-Bid Exclusivity),
the tender material itself (no prior involvement in drafting, scoping, or evaluation criteria).

If the check is clean, the engagement proceeds. If a conflict surfaces during the engagement (e.g., a previously undisclosed prior involvement comes to light), we withdraw under a documented protocol and refund the unconsumed portion of the engagement.

What about confidentiality of the bid material?

Bid material is treated as confidential under § 12 of the GTC, with a five-year survival period after engagement close. Personal data appearing in the bid material is deleted within thirty (30) days of Risk Memo delivery — a shorter retention period than other Profisaison products, reflecting the sensitivity of bid information.

If your tender requires a project-specific NDA in a particular form, this can be arranged in addition to the GTC’s confidentiality clause — see “Documents on Request” in the GTC.

What if the tender deadline shifts?

If the issuing authority extends or changes the bid-submission deadline, this is not treated as force majeure. The parties adjust the agreed delivery date for the Risk Memo by mutual agreement, at no extra cost, within the original day count.

If a deadline shift requires substantially more or less reviewer time, the parties agree on an adjustment in writing before continuing.

Is artificial intelligence used in the work?

Not for content or structure. The conflicts check, the Risk Review, the risk identification, and the substantive content of the Risk Memo are produced by the consultant. AI is used only as a final readability filter on the Memo and for translation between language versions.

In what language does this happen?

Spoken in English or German. Written Risk Memo and supporting documents are available in English, German, Dutch, French, Italian, or Spanish. All non-English versions are high-quality AI translations; the English version is authoritative in case of doubt.

Can I cancel an engagement?

Cancellations are possible per cart position, subject to the cancellation tiers set out in the GTC.

If we identify a conflict of interest after booking but before the Risk Review begins, the engagement is cancelled and the booking is refunded in full.

When does the engagement end?

A Tender Review engagement is one-time. It closes with delivery of the Risk Memo and the buyer’s acceptance under the GTC. There is no ongoing retainer, no recurring obligation, no auto-renewal.

Reference naming is restricted for Tender Review: we do not name SI customers for Tender Review engagements as references without separate express written consent — the engagement type is too sensitive for default reference use.